Privacy Policy

1. Who We Are

Maxi Health Care Consulting is a healthcare consultancy operated by Abigail Maxi ("we", "us", "our"). Our website is maxihealthcareconsulting.co.uk. You can contact us at [email protected].

We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Contact information: your name, email address, and organisation name when you submit our contact form.
• Message content: the content of enquiries or messages you send us.
• Technical data: IP address, browser type, and pages visited, collected automatically when you use our website.

We do not collect special category data (such as health data about you personally) through this website.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our consulting services.
• To fulfil any contract we enter into with you or your organisation.
• To comply with legal obligations to which we are subject.
• To improve our website and ensure it is presented in the most effective manner for you.

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Legitimate interests — to respond to enquiries and manage our business relationships.
• Contract performance — where processing is necessary to fulfil a contract with you.
• Legal obligation — where we are required to process data to comply with applicable law.
• Consent — where you have given clear consent, for example by submitting our contact form.

5. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Website hosting and infrastructure providers.
• Email and communication service providers.

All third parties are required to respect the security of your personal data and to treat it in accordance with applicable data protection law. We do not allow them to use your data for their own purposes.

We may also disclose your data where required by law, court order, or regulatory authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 3 years unless a longer period is required by law or contract.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.

13. Contact Us

For any questions or requests relating to this Privacy Policy, please contact us at: